pearl jewelry wholesale - pearl necklace, pearl bracelet, pearl earrings, pearl ring, pearl pendant - ONE pearl jewelry store
We wholesale pearl jewelry with high quality and the best price, design twisted pearl necklace, jewelry sets, silver pearl earrings, bracelet jewelry with different styles, you can choose any style of earrings jewelry, pendant jewelry or gemstone necklace in one pearl jewelry wholesale store.
pearl jewelry wholesale, pearl necklace, pearl earrings, pearl pendant, pearl bracelet
pearl jewelry wholesale, pearl necklace, pearl earrings, pearl pendant, pearl bracelet
pearl jewelry wholesale, pearl necklace, pearl earrings, pearl pendant, pearl bracelet Home >> pearl jewelry wholesale >> After sale Service pearl jewelry wholesale, pearl necklace, pearl earrings, pearl pendant, pearl bracelet
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After sale Service Shop by Price
 
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  1. What Should I Do If the Goods I Received Have Problem?
  2. If My Package Was With The Gap When The Carrier Sending To Me, What Should I Do?
  3. Can I trust your company?
  4. What makes Onepearls.com different from other Chinese suppliers?
  5. Can I cancel the order after paying?

  1. What Should I Do If the Goods I Received Have Problem?
    Generally speaking, each order need to be passed many departments such as orders-processing department, finance department, assign department, purchasing department, inspecting department, logistics department etc, can the order arrive at customers hands. We are trying our best to well cooperate with each department to offer our customers best products.
    Staffs’ careless or transport problem might cause some mistakes, so management and service will be improved to meet customers’ need.
    If you receive the goods with problem, please contact us about the detail problem of the goods.
    NOTE: Once you receive the packages, please check with the below points for attention:

    1). Package Checking
    Please confirm whether the quantity of arrival packages is the same as the shipment bill mentioned and the integrality of the packages, don't sign for it if there is any problem.

    2). Goods Checking
    Please check the goods once you receive them, referring to packing list in each carton.

    3). Valid time for Complaint
    Please make sure to submit your complaint within 7 days after you receive the goods, if exceed 7 days we are unable to deal with the problem for you.

    When you submit the complaint, in order to save time for a quick solution, please advise us what the detail problem is and advise us the detail quantity, also clear pictures of all the imperfect items once time. Sorry for the inconvenience of you collecting these necessary information:

    1). Damage, Quality, Color Problem
    If the items you received have already Damage, Quality or Color problem, please send us close-up pictures to show the detail of all faulty goods and advise us the detail quantity.

    2). Size problem
    If the goods you received is in wrong size, please send us pictures of the items together with calipers or ruler to show the size you received.

    3). Missing
    If you doubt any item missing, please double check if the item was ignored in some corner; if any item is short, please check the weight and inform us.
    Please also check if the package was damaged or have been unpacked, if so, send us a photo of the package at the first time for our checking.

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  2. If My Package Was With The Gap When The Carrier Sending To Me, What Should I Do?
    If it really has any man-made damage on your package when you receive it, you'd better not sigh so quickly. Please try to open the package to check whether all items are in this package in the presence of the carrier. If any help, you can take the picture of outside damaged package and e-mail us, we will help you to contact the shipment company and take more attention in the future.

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  3. Can I trust your company?
    Onepearls.com is an officially registered company in Hong Kong. Onepearls.com is a wholesaler, lies in the city of Guangzhou in Mainland China. The wholesale jewelry website is certified "Hacker Safe" by Scanalert and is also verified by ValidatedSite.
    Contacting Onepearls.com: view FAQs and submit help tickets (we aim to answer all tickets within 1 business days). You can call (by phone: +86 20 3867 7053) us anytime from Monday to Saturday, on Sunday - you can also email info@onepearls.com directly.

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  4. What makes Onepearls.com different from other Chinese suppliers?
    Unlike most Chinese export companies, we don’t have minimum order restriction. Any order quantity (even 1 piece samples) can be accepted from a wide selection of the latest released products. So you can test products and find out the details of importing from Onepearls.com before you're committed to any large orders. You can pay by credit card through PayPal, which offers buyer totally protection and avoids to share any of your financial information.

    Drop shippers can send single items directly from Onepearls.com to their customers. All the products you buy from Onepearl.com are covered by guarantee, and are carefully inspected for quality before packing which is one additional level of QA over and above what is done in the factory; You're supported by friendly English speaking staff before and after placing an order, and you can get full product information and support even before purchasing. Your goods are packed carefully, and the packages are correctly labeled and accompanied by all the paperwork that's needed for smooth clearance through your country's Customs.

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  5. Can I cancel the order after paying?
    Yes, within 24 hours after payment you can contact us to cancel your order returning full refund for you.
    But we don't accept the cancellation of order after 24hours or when the order have started to process under your requirement.
    However, orders after 24 hours or have already processed under your requirement can’t be canceled.

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Posted by ONE pearl jewelry INC, pearl jewelry wholesale supplier
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